Reference Assistance

Email a Librarian

Email reference service is provided primarily for students, faculty, and staff of the University of Detroit Mercy. A message sent via the Email a librarian tool goes to a general email inbox which is monitored on a daily basis by a rotation of librarians to make sure questions get answered. If you want to contact a specific librarian, go the disciplines page for the addresses for librarians on each campus.

Phone

A reference librarian is available to answer your questions by phone during regular library hours.

    McNichols campus library:
    (313) 993-1071

    Dental Library:
    (313) 494-6900

Request Library Instruction

Faculty interested in requesting a library instruction session for their class should complete this form. Please submit your request as early as possible, as the first month of each academic term is especially busy.

Reference Chat

The UDM Libraries provide answers to quick reference questions via Instant Messenger. In addition to the chat window that appears on all pages of the Find & Get Help sections of the portal during IM Service hours, a reference librarians may be contacted on the following IM services:

    AIM: UDM Libraries

    Yahoo IM: udm.libraries

    Google Talk: udm.libraries@gmail.com

    MSN: udm.libraries@live.com

UDM Libraries provide Reference Chat service during the following hours:
    Sun: NO SERVICE
    Mon: 9:30 - 5:30
    Tue: 9:30 - 5:30
    Wed: 9:30 - 5:30
    Thu: 9:30 - 5:30
    Fri: 9:30 - 4:30
    Sat: NO SERVICE
24/7 Reference Service

Live online assistance from a reference librarian 24 hours a day, 7 days a week. This service is provided by a national network of Jesuit colleges and universities. It is available to UDM students & faculty only.

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